Target's tailored collections management software for utilities
manages the entire arrears lifecycle from identifying early
repayment problems and managing delinquency through to debt
recovery and litigation.
Our arrears solution helps utilities control arrears and improve
risk management. It is currently in use across single and
multi-site operations collecting on both consumer and commercial
utilities accounts.
Adopting a more proactive approach to early arrears has proved
highly effective for our clients. We deliver innovative
arrears management software for leading utility providers including
Centrica, Yorkshire Water and South Staffordshire Water.
Solution features & benefits:
- Risk based approach
Our risk based software enables the effective management of
accounts and customers according to the real risk to your
business.
- Automating the mundane
Our solution enables high levels of automation allowing
time-consuming activities to be completed faster and more
efficiently with reduced manual intervention.
- A customised approach
We enable your collections team to risk and rank both pre
and post delinquent accounts, ensuring a customised approach to
each customer's circumstances.
- Solving your problems through early intervention
At the first sign of repayment difficulties our solution
enables your collectors to make affordable arrangements with the
customer. You can take advantage of credit reference agency
data in order to carry out pre-delinquency checks on customers and
offer support to any that show sign of financial stress. Such
progressive customer modelling techniques can really help to reduce
a lenders' long term arrears exposure.