Careers
Target Group employs 370 people who work across the UK in Cardiff, Newport, Bristol, Haydock and Poulton. We also have teams based in both Australia and New Zealand.
People are important to us - we recruit only the brightest employees. Target staff are given all the tools and training they need to develop an indepth knowledge of our clients' business, their markets and their critical success factors.
We currently have the following vacancies:
Arrears Executives, Newport
Our Arrears Executives deal with customers in arrears and perform efficient and flexible customer focussed debt collection to maximise customer retention whilst minimising bad debt. We are looking for professionals, ideally with collections experience within the Financial Services or Utilities industries. Candidates must be able to manage their time effectively and use their own initiative. Successful candidates will have excellent communication and negotiation skills, and the ability to resolve conflicts in line with Treating Customer Fairly guidelines. Knowledge of DPA and FSA Regulations would be beneficial. The ability to work in a high volume and target driven environment is a must.
This is a permanent post based in Newport. Salary offered: Starting at £16,320, depending on experience plus incentive scheme.
Our Customer Service Executives build long lasting and profitable relationships with our customers by providing them with services and information regarding their Target Loan Servicing managed account. Ideally candidates will have previous customer services experience within the Financial Services industry. Successful candidates will have strong communication and IT skills with the ability to provide and exceptional customer service. Knowledge of DPA and FSA regulations would be beneficial. The ability to work in a high volume and target driven environment is a must.
Our Transactions Executives are responsible for ensuring all transactions are accurately recorded and all transaction systems and procedures are maintained. Candidates will ideally have experience of handling customer queries relating to transactions in accordance with FSA regulations. Experience and knowledge of the Consumer Credit Act, Data Protection Act, Money Laundering and Proceeds of Crime regulations would be an advantage. Successful candidates need to be a focussed, accurate and hard working individual with an excellent attention to detail and capable of working in a fast paced, dynamic team. The ability to follow complex processes is essential.
This is a permanent post based in Newport. Salary offered: Starting at £16,320, depending on experience plus incentive scheme.
Information Distribution Centre Executives, Newport
Playing a pivotal role in the delivery of information to all Business areas. Ensuring clients Service Level Agreements are being continually met and ensuring Target Loan Servicing remains a key player within the industry. Successful candidates should be educated to A-level standard as a minimum and have experience of working on multi-client portfolios.
Financial Servicing Executives, Newport
The Financial Servicing Team is responsible for cash management, portfolio management and financial reporting of Target Loan Servicing's clients. Candidates will ideally have a financial services background and demonstrable experience of bank and portfolio reconciliations. Candidates will also need strong Excel skills and experience in working with general ledger packages. An understanding of portfolio dynamics and cash waterfall structures would be advantageous. As part of the benefits package, Target offers financial support for professional accounting qualifications.
This is a permanent post based in Newport. Salary offered: Starting at £16,000, depending on experience.
Risk and Compliance Executives, Newport
The Risk and Compliance Team are responsible for ensuring compliance with regulations and legislation. The Risk and Compliance Executive's responsibility lies with identifying regulatory changes, undertaking monitoring activities, dealing with customer's information requests, identifying and mitigating risks, and assisting in the compilation of Management Information. Successful candidates will have knowledge of the Consumer Credit Act, the FSA rules and guidance, Data protection, Finance and Leasing, Council of Mortgage Lenders, Anti Money Laundering Regulations and guidance, good analytical skills, ability to identify root causes and provide Management Information in a clear and accurate format.
This is a permanent post based in Newport. Salary offered: Starting at £16,000 depending on experience.
Business Analysts - Operational Support, Newport
Responsible for the technical and operational design, configuration and support of business systems to meet business needs. Operating as the interface between business and technical departments to ensure the appropriate decisions are made for systems related development and maintenance activities. Proven business analysts experience in the financial services industry is an advantage as well as experience of documenting and updating system configuration and working in a project or support environment.
This is a permanent post based in Newport. Salary offered: Starting at £25,000, depending on experience.
Business Intelligence Analysts, Newport
The department handles a multi-client / multi-product BI platform and offers a unique opportunity for candidates to work with various business models and provide intelligent data to compliment the decision making process at all levels and across all departments. In order to aid this growth the department is currently recruiting for BI analysts. Providing high quality information and insight to support the decision making, development and evaluation of Target business strategies by developing and maintaining an advanced data warehouse environment.
This is a permanent post based in Newport. Salary offered: Starting at £22,000, depending on experience.
Complaints Executive, Newport
Our Complaints Executives are responsible for carrying out a full unbiased investigation into customer complaints. making an informed decision and where appropriate offering redress. This includes transcribing calls, writing clear, fair and not misleading responses to the complainants, and identifying any trends or training needs for the types of complaints received. Successful candidates will have excellent communication and letter writing skills, and an understanding of the importance of maintaining accuracy and quality whilst keeping to timeframes. Experience of handling complaints through to resolution in line with FSA regulations would be an advantage.
This is a permanent post based in Newport. Salary offered: Starting at £15,550, depending on experience plus incentive scheme.
If you are interested in applying or finding our more about the vacancies, please email your CV to recruitment@targetgroup.net
Alternatively, if you would like us to keep you in mind for future vacancies, please send your CV and a covering note to recruitment@targetgroup.net.
