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  • Buy to let launch strategies

    Target has been working behind the scenes with key players as they developed their buy-to-let market re-entry strategies. Discover more about how outsourcing can deliver results.
  • Outsourcing - enabling operational transformation

    Third party servicers need to be agile, embrace change and ‘up their game’ to meet lender challenges as new products and operational transformation become key enablers to improved profitability and business growth.
  • Warm standby, the service of choice

    Lenders who have not ring fenced their back office functions will need to have robust and realistic standby services in place, not only to preserve their Rating, but to secure new funding, and have workable strategies defined to deal with future industry challenges.
  • Why lenders can't afford to stand still

    Phil Watts, Business Consultant, explains why multi skilled loan servicers will be best placed to help lenders meet market challenges as diversification becomes key to business survival.
  • Future proof tomorrows lenders today

    Third party servicing providers must be ready to help lenders meet market challenges of product diversification, reducing operating costs and driving operational efficiency.
  • Policy, process and procedure - the science of collections

    A cultural shift in arrears management behaviour is required by lenders aiming to deliver better customer service, retain a competitive edge, and meet industry regulatory standards. Andrew Fairburn, Business Consultant comments.
  • Lenders need to become supreme lean thinking machines!

    ‘Lean thinking’ - a state of mind, not as a one off quick fix. How can 'lean' be embedded in the corporate culture? Geraint Chamberlain, Head of Professional Services, comments.
  • Welcome to Generation Rent

    With the UK rental market on a high, we explore the underlieing factors and newly emerging buy-to-let mortgages. Lynne Fry, Business Consultant, looks closer.
  • Why ‘letting go’ is the new ‘control’: Outsourced Loan & Mortgage Servicing

    Why does 'Outsourcing' provoke a marmite reaction? While Board Director will fully appreciate its merits, others can view it as as a loss of control. Geraint Chamberlain, Head of Professional Services, comments.
  • Knowing your customers will ensure effective arrears management

    In this brave new world of lending, 'one size fits all' approach to arrears management is no longer relevant. A highly customised one to one approach is the only way to deliver results for your business. Andrew Fairburn, Business Consultant, comments.
  • Relight my buyer

    Automation is key to re-igniting the first time buyer market and lenders will need to make better use of software in the underwriting process if they are to meet the anticipated market demand. Lynne Fry, business consultant, comments.