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Latest comment on financial services industry

Target consultants comment on the latest issues affecting the financial services industry.

Future proof tomorrows lenders today
Third party servicing providers must be ready to help lenders meet market challenges of product diversification, reducing operating costs and driving operational efficiency.
Spring clean you processes - Lenders must tackle the 7 deadly sins of waste to succeed.
Discover how a Lean Process Review can uncover valuable service improvements.
Lenders need to become supreme lean thinking machines!
‘Lean thinking’ - a state of mind, not as a one off quick fix. How can 'lean' be embedded in the corporate culture? Geraint Chamberlain, Head of Professional Services, comments.
Policy, process and procedure - the science of collections
A cultural shift in arrears management behaviour is required by lenders aiming to deliver better customer service, retain a competitive edge, and meet industry regulatory standards. Andrew Fairburn, Business Consultant comments.
Innovation is not Invention
With continued uncertainty in the housing market, increasing regulatory constraints and the ongoing impact of the wider economy, mortgage lenders will need to become even more inventive in attracting and retaining customers. Phil Watts, Product Manager at Target comments.
Why ‘letting go’ is the new ‘control’: Outsourced Loan & Mortgage Servicing
Why does 'Outsourcing' provoke a marmite reaction? While Board Director will fully appreciate its merits, others can view it as as a loss of control. Geraint Chamberlain, Head of Professional Services, comments.
Knowing your customers will ensure effective arrears management
In this brave new world of lending, 'one size fits all' approach to arrears management is no longer relevant. A highly customised one to one approach is the only way to deliver results for your business. Andrew Fairburn, Business Consultant, comments.
Welcome to Generation Rent
With the UK rental market on a high, we explore the underlieing factors and newly emerging buy-to-let mortgages. Lynne Fry, Business Consultant, looks closer.
Standby Servicing: Insuring against the never never
With regulatory focus still firmly fixed on financial service providers, just ticking the 'standby best practice' box will no longer be workable. Jeremy Miles, Business Consultant, comments.
Why lenders can't afford to stand still
Geraint Chamberlain, head of consultancy, explains why multi skilled loan servicers will be best placed to help lenders meet market challenges as diversification becomes key to business survival.
Relight my buyer
Automation is key to re-igniting the first time buyer market and lenders will need to make better use of software in the underwriting process if they are to meet the anticipated market demand. Lynne Fry, business consultant, comments.