DVLA selects Target Group following award winning year

Target Group, the financial services outsourcing and software provider is delighted to announce the signing of a new two year contract with the DVLA for their award winning payments system.

In 2014, Target and the DVLA introduced a newly automated system, which provided consumers with an alternative method of paying their vehicle tax. The quick and efficient payments solution was delivered in just 18 weeks and supported the DVLA in revolutionising the customer experience. 

Since 2014, Target Group has set up almost 23 million direct debit accounts for the DVLA and collected over £2.6 Billion with a total of £135 Million processed in a single day in October 2016. As a result of this swift, seamless and highly successful service Target Group and the DVLA were recently awarded “Best Online Payments Solution – Consumer” at the prestigious 2016 Payment awards.

Ian Larkin, Co-Group CEO at Target Group, says: 

“We are extremely proud of how our team have supported the DVLA in transforming the way they operate and interact with their customers.  This new contract demonstrates our capability to administer high volume payments and will continue to see us run one of the largest direct debit schemes in the UK. Not only have we supported the DVLA with their digital transformation but we have also made an important contribution to their financial and strategic targets.” 

Rohan Gye, Vehicles Service Manager at the DVLA, says:

“We want to make paying vehicle tax for motorists as simple and convenient as possible in a way that suits them.  With the support of Target’s payment services we are pleased to be able to offer millions of motorists an additional choice of paying vehicle tax by Direct Debit in annual, six monthly or monthly instalments.”