We’re not just changing; we’re transforming

Stuart Anderson | Chief Commercial Officer

Stuart has worked in the financial services industry for 30 years leading high performance teams within the Banking and Insurance industries, specialising in complex Business Services and Transformational BPO and ITO. He has a track record of working at pace to initiate and deliver business strategy, turnaround and market transformation in complex, regulated financial markets.

We transform customer experiences

Target is changing

But it’s much more than just a new look. We’ve been busy transforming our business over the last couple of years; from the inside out. We’ve invested in our people, our technology, and our infrastructure. We’ve built on our strong foundations as a Business Process Outsourcing (BPO) and Financial Services software provider. As part of the Tech Mahindra family, we’ve significantly accelerated our capabilities in Automation, AI, Big Data, and Digital Transformation. We’re FCA regulated, so our services and solutions are underpinned by bank grade risk and compliance.

The driver for change

Purpose is the powerful connective tissue in our business. It connects our brand, strategy, culture and customers.

We’re rebranding our business around a central purpose:

‘Transforming Customer Experiences’

Our purpose is to transform customer experiences. Whether it’s in those everyday conversations, the solutions and services we design or the support we provide to our clients and their customers.  We believe we’ll transform your business too.

We’re on a mission

We put ourselves in your shoes to help you deliver the best outcomes for your customers. We’ve created solutions that exceed expectations and manage risk. All delivered in a slick, cost-efficient way. We combine the latest innovation with our well-honed people skills. We’re dedicated to delivering excellent customer outcomes, with service quality and financial inclusion at the heart of the customer experience.

A cultural shift

We believe every business is a people business. And success isn’t defined by what we say or do. It’s how we make people feel. At Target, our values and culture are embedded in the company and drive our behaviours.  Environmental, Social and Governance (ESG) is an important priority for Target and Tech Mahindra. We’re committed to doing the right thing for our colleagues, clients, communities and stakeholders.

We take responsibility for the environment around us, advance best working practices, proactively foster inclusion and encourage collaboration. We continually innovate to deliver enhanced solutions for our clients.

Disrupting the landscape

We’re disrupting the status quo with digital transformation. We’re challenging convention, expanding horizons and reimagining what’s possible. From our Award-winning mortgage origination platform to our scalable Loan Management Software (LMS), we exceed client expectations and transform their customer experiences. Don’t just take our word for it, we’re a trusted partner of top-tier clients across Industry, Finance, Telecoms, and Governmental Agencies.

Transforming together

With our foundations firmly in place, we’re ready to help our clients revolutionise their businesses with next-generation technologies that power our solutions. With proven agility, we can respond rapidly to market and regulatory changes.

We’ve got momentum. We’re perfectly positioned and ready to lead industry change.

We’re excited to bring you along on the journey with us. Let’s transform together.

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