Category: Latest Thinking

Looking over the horizon of payment holidays and forbearance

We take a look at how businesses can adjust to the short and mid-term demand increase for servicing collections and arrears.

2019 Market Predictions

Trying to forecast what the market might look like is a difficult enough task at the best of times. But when faced with the backdrop of the current political and economic uncertainty, making predictions is increasingly difficult.

Can technology make consumer spending more ‘responsible’?

Charities are increasing their pressure on the finance industry to do more to protect its customers from their own spending. With Barclays introducing ways for its debit cards to be ‘switched off’ to certain types of spending, will we see such features extend further into all retail finance?

3 reasons why GDPR is actually a good thing

The panic across businesses and organisations in the months running up to 25 May 2018 was palpable. GDPR was coming, and it was going to disrupt operations, occupy the busy diaries of CIOs, CDOs and CEOS, as well as costing a fortune to implement.

Should a bundled service still be modus operandi for fund providers?

Fund providers have had a lot to grapple with since the financial crisis more than ten years ago. Sweeping regulatory changes, the rise of passive investing

The best way to predict the future is to create it

Part of running any successful business is understanding how your market and your customers are changing and there is no doubt that in mortgages and lending expectations are rising.

Millennials, loans and the digital-first conundrum

In lenders' boardrooms up and down the country there is a dawning realisation that to stay relevant they will have to increasingly appeal to a younger, more digitally-savvy demographic.