Category: Digital Transformation
October 1, 2021
5 ways banks can get ready for digital currencies
Following the European Central Bank’s (ECB) decision to launch its own digital currency, Geraint Chamberlain, Product Director at Target Group, shares his top five tips on how banks can prepare for the rise of digital currencies.
August 31, 2021
How to implement self-service to supercharge your UX
What are the main considerations in helping to take self-service from concept to reality? Here’s our guide on how to successfully implement self-service and revolutionise your customer service provision.
August 12, 2021
Five reasons self-service can transform your business
It's clear, self-service is now an expectation, and for firms wanting to provide a slick customer experience, it’s a not a nice to have, it’s a necessity. But undergoing digitalisation and doing it well isn’t without its challenges.
August 9, 2021
Target’s Mortgage Hub shortlisted for the National Credit Awards 2021
Target's 'Mortgage Hub' has been shortlisted for the Innovation Award of the Year in the 2021 National Credit Awards.
May 17, 2021
‘Customers want interconnected experiences, not just products’ warns Target Group’s Mark Gilliver
Gilliver calls for a change in mindset during keynote speech at the Building Societies Conference – putting customers at the heart of operations to improve user experience and unlock revenue streams.
May 4, 2021
Target Group sponsoring the Digital Leaders Impact Awards
We’re delighted to be one of the sponsors for the Digital Leaders Impact Awards.
March 24, 2021
To Digitise or To Digitalise?
Retail banking is in the throes of the most significant transformation since its creation in the 17th century. Technology is the main driving force behind the change, influencing consumer behaviours and expectations, as well as shaping a new regulatory agenda.
October 21, 2020
A Pivotal Moment for Business Lenders
Within the next 3-5 years, we will see a revolution in lending. A series of small changes will eventually cause large systematic change, but Covid-19 has accelerated the need for digital transformation. It’s important to invest now to be prepared for the digital future.
September 16, 2020
Target in the top 3 in the Digital Leaders 100 Awards!
We’re thrilled that Target RPA has reached the top 3 in the AI Innovation of the Year category.
July 13, 2020
5 things lenders need to know about Generation Z and their approach to finance
Beth Collins, Solutions Lead at Target Group, examines what matters most to Generation Z when looking for financial products and providers.
June 1, 2020
Target Group shortlisted for the Digital Leaders 100 Awards
We’re delighted to have been shortlisted in the Digital Leaders 100 Awards in the AI Innovation of the Year category.
March 30, 2020
Digital Transformation in the Public Sector: How it Works
In Executive TV’s programme ‘Digital Transformation: Clients & Consumers', Target Group, along with Entec SI and Fathom, discuss what digital transformation involves and why it will play a key part in any organisation's future.
March 27, 2020
Digital Transformation in the Public Sector
Target’s Business Development Director for Public Sector, Richard South, explains how Target Group can support the public sector in the digital transformation.
January 21, 2020
What is RPA (Robotic Process Automation) & Why Does It Matter?
You might have heard all about it as it grows in popularity, but what is RPA (Robotic Process Automation) and why does it matter? We break it down in this post.
February 15, 2019
Don’t automate your problems – getting results from RPA in banking operations
In the new and exciting world of robotic process automation (RPA) the same kind of thing could be said – don’t automate your problems – yet today again many banks and financial services institutions are rushing headlong into digital programmes without considering what they are automating.
January 3, 2019
Can technology make consumer spending more ‘responsible’?
Charities are increasing their pressure on the finance industry to do more to protect its customers from their own spending. With Barclays introducing ways for its debit cards to be ‘switched off’ to certain types of spending, will we see such features extend further into all retail finance?