In a nutshell, Jessica Legge

Meet our expert, Jessica Legge

Target wouldn’t be Target without its fantastic experts.

This week, meet Jessica Legge.

What do you like best about working at Target? What’s your best memory of working at Target?

The passion our people have to do the right thing is inspirational. Working here really does feel like a family. My favourite memory is actually on my first day of employment. Sadly, on this day we lost a colleague unexpectedly and being new I felt a bit like a spare part, but seeing the leaders and people team rally around to look after colleagues and the family was incredible. This is when I knew I had picked the right company.

What do you enjoy most about your role?

I love how varied it is. No 2 days are the same. I also love working with my colleagues in the People Team. It’s the best team I’ve ever worked with!

What would you want someone to know coming into this role?

I would want them to know that it can sometimes feel tough, but ride the wave because the other side feels amazing and it’s worth every minute!

What’s been the most challenging part of your role?

Business patterning from home has been a real challenge for me. I love to see my stakeholders face to face and really immerse myself in their teams and their culture.

What motivates you to do what you do at Target?

As an HR professional I’ve always had huge passion and desire to ensure people are treated fairly and with respect. I’ve witnessed some things in my career where this hasn’t been the case and it’s made my desire stronger. I’m extremely passionate about making Target an amazing place to work. I’m 100% committed to the journey we are on and really excited about our future. I know I can help shape our culture and that excites me.

What’s your go-to productivity trick?

My colleagues in the People Team will laugh at this but I have a plan for everything. I’m a planning freak. I plan everything! Everything is on a project plan – I plan plan plan!

In your opinion, what is a good customer experience?

For me, this is communicating well, understanding their ask and providing solutions/answers. Ultimately I like for someone to feel heard and know that if I can’t answer there and then I will get back to them. I want them to feel important.

What are the values that drive you?

For me this is fairness and respect. If you treat people fairly and with respect you can’t go wrong.

What does inspirational leadership look like for you?

Someone who you want to follow and are committed to. Someone who empowers me, trusts me and values what I can bring.

Who has influenced you most when it comes to how you approach your work?

My old HR Director. He’s now my mentor and is inspirational. We have the same values which helps but he’s always been someone I’ve looked up to. He’s an amazing coach and really motivates me to give my all and make a difference.

What are some of your favourite hobbies outside of work? What do you enjoy doing when you are not working?

I love spending time with my partner Stef and little girl Lottie. We love going on walks and making memories. We also love to have a laugh and often do pranks to make each other smile. For myself I love to paint/draw – it’s time for me to escape. I also love visiting the hairdressers. For those who know me will know I often change my hair colour, some months blonde others brown, and more recently bright orange!

What did you want to be when you grew up?

A surgeon, I really wanted to fix people. I then realised that I wasn’t that keen on blood and had quite a weak stomach.

What was your first job?

In a local chip shop at 14, peeling potatoes. I had used my nan’s house phone calling friends’ mobiles and racked up a bill of £170. My Bampa made me get the job to repay them!

What’s one thing most people don’t know about you?

I have tropophobia. An aversion to the sight of clusters, lumps and bumps.

What’s something—big or small—that you’re really bad at?

I haven’t got the best common sense. I’m quite gullible. I once believed that the Handmaid’s Tale series was based on a true story and it really bothered me until my mum said it wasn’t. Oops!

What’s something—big or small—that you’re really good at?

I have an amazing sense of direction. Not sure how or why but when I’ve been somewhere just once I’ll remember the way forever. My partner says I have a built in sat nav.

If you could trade places with anyone for a day, who would you choose?

Lady Gaga. I absolutely love her and would love to know what she gets up to. And I’d love to have a sing!

If you could choose a superpower, what would it be?

I would love invisibility. I’m really nosey and love to know what’s going on everywhere. I would spend my time listening in on conversations.

What’s your ‘target’ in life/work?

I’d love to grow my family and have another baby in the next 2 years.  I see myself becoming HR Director in the next 5 years and my development is focused around how I can get there which is extremely exciting!

Connect with Jessica on LinkedIn

Keep an eye out for more interviews Behind the Scenes with our experts