Engaging with citizens to enable flexible and successful collections of payments, across digital and traditional channels
We deliver efficient and effective payment collection software and servicing for public sector bodies, saving money and improving engagement.
Designed and delivered in just 18 weeks
Target provides the DVLA with an award winning Direct Debit solution for vehicle tax payments. In just 18 weeks, Target Group designed and implemented a solution that enables motorists to pay their vehicle tax by Direct Debit. Five years on, the service has been used by more than 23 million motorists.
Trusted payment processing software and servicing solutions
In challenging times where funds need to be spent carefully, it’s critical for government departments to be able to collect payments efficiently. Without such collections, cash flow to central and local government will be impacted, and services will suffer.
Target’s payment processing software, and collection services, supports a number of government agencies in ensuring the smooth operation of the collection of funds.
- Reduce operating costs
- Increase levels of funds collected
- Enable 24/7 payment collections, from anywhere
- Ensure fair treatment of citizens, and support for those struggling to pay
Our arrears management service is underpinned by our own innovative software to ensure our customers are provided with a blend of both a digitalised experience and a human touch. As our arrears management software is developed and managed internally, any changes and improvements to the customer journey can be implemented quickly and effectively.
Financial servicing governance and compliance
We have drawn upon our 40+ years of experience in financial services to deliver compliant payment software and servicing for public sector clients. We work closely with our clients to ensure their customers are treated fairly, and vulnerable customers are supported throughout.
Our work with several government agencies to facilitate payment collections, while arranging and undertaking payment plans for those struggling to pay, has been successful and well-received amongst public sector bodies.