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Don’t automate your problems – getting results from RPA in banking operations

In the new and exciting world of robotic process automation (RPA) the same kind of thing could be said – don’t automate your problems – yet today again many banks and financial services institutions are rushing headlong into digital programmes without considering what they are automating.

Target Group boosts client services and business development teams with two new hires

Target Group has appointed financial services expert Neil Glover as Business Development Director. Target also adds to its Client Services team with David Facenfield joining as Client Development Director.

2019 Market Predictions

Trying to forecast what the market might look like is a difficult enough task at the best of times. But when faced with the backdrop of the current political and economic uncertainty, making predictions is increasingly difficult.

Can technology make consumer spending more ‘responsible’?

Charities are increasing their pressure on the finance industry to do more to protect its customers from their own spending. With Barclays introducing ways for its debit cards to be ‘switched off’ to certain types of spending, will we see such features extend further into all retail finance?

Target Group Comments: FCA publishes findings on long-term mortgage arrears

Terry Baxter, Director of Risk and Compliance at Target Group, said: “The FCA’s findings on how mortgage lenders treat customers who have long-term arrears is a timely and important study."

Target Group signs up to the Women in Finance Charter

Target Group, the business process outsourcing and operational transformation provider, has signed up to the Women in Finance Charter, an initiative from HM Treasury to build a more balanced and fair financial services industry.

3 reasons why GDPR is actually a good thing

The panic across businesses and organisations in the months running up to 25 May 2018 was palpable. GDPR was coming, and it was going to disrupt operations, occupy the busy diaries of CIOs, CDOs and CEOS, as well as costing a fortune to implement.

Target Group strengthens its Client Services team with double hire

Target Group has appointed Marcella Rich to its Executive Committee as Director of Client Services.

Information Builders International Summit, London 2018

What is The Digital Age? How do we fill in the gaps in our data? How do we succeed at digital? Some of the questions posed and answered at the Information Builders International Summit