The digital revolution has fundamentally changed the world of the financial services sector forever. New technology such as machine learning, AI and robotic process automation has enabled companies to provide more personalised and automated services for their customers, making use of vast amounts of data being captured and processed.
As well as making significant improvements to customer experience, such developments are also allowing businesses to become more innovative, more effective and more cost-efficient.
In this highly competitive world, it is essential for any ambitious, growing business to have an active digital strategy, to transform processes, and re-imagine customer journeys. In this video, Target’s Business Development Director for Public Sector, Richard South explains how Target Group can support digital transformation in your organisation.