In order for digitalisation to be successful in the public sector, it is important that a significant cultural shift and change of working practises takes place. It would be naive to believe that the adaptation to new digital ways of working would happen without the correct guidance and training. Instead, it is essential that the public sector is proactive and engaged with their workforce, helping them to understand the technologies they introduce and teaching them how to optimise these technologies, improving the overall business performance.
In this video, Target Group featured on Executive TV’s series: ‘Digital Transformation: Clients & Consumers’ along with Entec SI and Fathom, discussing the importance of digital transformation. The programme looks how digital technology is having an impact on the way people engage with the public sector and how the public sector is harnessing the latest benefits that technology has to offer.