Our Leadership

Dr Roger Newman

CEO

Roger is a senior business leader with over 30 years of experience. He has worked extensively in the financial services industry managing mega technology and operational transformation programs. He holds a degree in Business Economics and an MBA and PhD in IT Strategy from Warwick University.

Vivek Agarwal

Chairman

Vivek is the Global Head for Enterprise Verticals Solutions and Portfolio Companies at Tech Mahindra and Non-Executive Director at Target.

He is responsible for creating a robust and differentiated portfolio of offerings for clients in each vertical, and organic and in-organic investments for building capability. He has been with Tech Mahindra since 2004.

Bernard Conlon

Chief Risk Officer

Bernard brings over 30 years’ experience, knowledge and interaction with regulatory bodies to the role of CRO at Target Group.

In his early career, Bernard qualified with KPMG as a Chartered Accountant before spending 5 years in North America working in the risk and insurance markets. On his return to the UK, he worked for a number of banks in senior risk and compliance, finance and operational roles, where his responsibility included operational divisions, retail financial services, outsourcing and establishing and managing consumer credit lending divisions. More recently, he worked as an independent risk consultant, advising clients on risk frameworks, before spending the last 8 years in the North of England as Risk and Compliance Director, where he successfully combined consumer credit lending and internet retail.

Paddy Byrne

Non-Executive Director

A highly successful business leader with a strong record of running and growing significant businesses in the FinTech space.

Paddy has driven businesses with turnover up to £450 million and 3000 people. He has also demonstrated a strong ability to continually improve profitability as a proportion of turnover. Paddy has successfully managed service provision for key elements of the National Infrastructure, including the London Metal Exchange's trading platform and the entirety of the Lloyd's of London insurance market’s support services. Paddy has also driven significant relationship led deals at C-level; most of these deals have involved high volumes, transformations and complexity, all of which have completed successfully.

Aileen Wallace

Independent Non-Executive Director

As an established Board Executive, Aileen has expertise in digital business transformation across retail and commercial banking.

She has more than 10 years’ experience in executive and non-executive roles, helping to leverage growth opportunities for several leading financial services organisations including Co-operative Bank, Clydesdale and Yorkshire Banking Group (CYBG), and global technology service provider Cognizant.

Most recently, Aileen held the role of Chair of The Co-Operative Bank ESG Outsourcing Committee, providing strategic guidance to its £17bn lending business. She was also a Board Director at Yorkshire Bank Home Loans with specific responsibility to oversee and govern the £21bn lending division.

Stuart Anderson

Chief Commercial Officer

Stuart has worked in the financial services industry for 30 years leading high performance teams within the Banking and Insurance industries, specialising in complex Business Services and Transformational BPO and ITO. He has a track record of working at pace to initiate and deliver business strategy, turnaround and market transformation in complex, regulated financial markets.

Matt Davies

Human Resources Director

With more than 10 years’ experience in HR, Matt joined Target Group in 2017. Matt has a background in Employee Engagement, People Projects and Employee Relations, and since being at Target has launched an award-winning Diversity and Inclusion Strategy. Matt is passionate about developing a People Strategy that enables Target to be an employer of choice, and creating a great place to work.

Richard Glanville

Director of Client Operations

Richard has a tremendous amount of experience gained in the Business Process Outsourcing (BPO) arena over the last 18 years’ working in financial, telecommunications and automotive.

Marcella Rich

Director of Client Services

Marcella brings a wealth of highly relevant experience, having been Managing Director of Capita’s Lending Services business for the last four years.