Introduction to ESG at Target

Environmental Social Governance (ESG) is central to our purpose. It’s at the heart of what makes our business tick.


Success isn’t defined by what we say or do. It’s how we make people feel. Our values and culture drive our behaviours.  

ESG commitments are a key objective for us. 

We’re proactive to improve our environment and the way we work to build a sustainable future for our colleagues, customers, clients, and the communities we serve. 

We’re delighted with our progress. There’s still much to be done, we strive towards our ambition to be an industry leader in responsible corporate citizenship.

Peter O'Connor
CEO, Target Group
Peter O'Connor, CEO, Target Group
Our approach

Our approach

United Nations Agenda for Sustainable Development has 17 goals. Target has prioritised five. We’re working towards them as part of our ESG agenda.

Responsible consumption and production

Good health and wellbeing

Sustainable cities and communities

Gender equality

Industry, innovation and infrastructure



Our goal is to be Carbon Neutral by 2025.

  • We’ve achieved ISO14001 accreditation 

  • We’ve reduced like for like energy consumption by 50%

  • We’ve installed Electrical Vehicle (EV) charging points at our Newport HQ

  • Our electrical supply uses 100% renewable generation

  • We’ve conducted feasibility studies to assess further opportunities

ISO 14001:2015 environmental accreditation certified


We want our business to reflect the diverse range of customers we serve and the communities where we operate.

Our Diversity and Inclusion Committee champion awareness and inclusion, providing practical support to colleagues. We focus on five pillars:

  • Gender

  • LGBTQ*

  • Disability

  • Multi-cultural 

  • Multi-generational


We work together to meet the holistic health and wellbeing needs of our colleagues. 

Our wellbeing approach focuses on three areas:

  • Mental

  • Financial

  • Physical

Disability confident employer logo
Real living wage employer logo
Investors in people logo


  • Real Living Wage accredited employer

  • Investors in People accredited

  • Disability Confident commited employer

  • UNUM free employee assistance and counselling service

  • Mental health first aiders

  • Carers wellbeing package introduced

  • Introduced Level – a free financial wellbeing and budgeting app

Communities and Charities

Communities and Charities

We’re passionate about our communities  Each colleague has a volunteering day each year to give back to their community.

At Target Group, we believe in giving back and supporting our communities. That's why we're delighted to have partnered with Action for Children as our corporate charity. Action for Children's impact is profound, with over 604,000 children and families supported annually across the UK. Their mission is to make a positive impact on children and families across the UK. Their goal perfectly aligns with our values of sharing like a family and imagining like a child.

action for children logo

In the last year colleagues have used their charity days for beach clean ups, helping out at community food banks, volunteering at animal shelters, supporting local hospices and much more. We want colleagues to support the causes that matter to them.



We’re committed to deliver a strong risk and compliance environment. Proactive and responsive. Delivered without compromise for colleagues, customers, and clients. And of course, the regulator.


two female executives talking