Transforming the way you serve your customers

We are revolutionising our clients' businesses through deep
Financial Services expertise and innovation

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In depth financial services knowledge and experience

Across lending, mortgages, investments, public sector, collections and remediation

Case Studies

Business process servicing and operational transformation

We are authorised and regulated by the Financial Conduct Authority, operating with regulatory compliance at our core.

Risk & Regulatory Management

Covid-19 Pandemic Update

We are fully operational and helping our clients’ customers by delivering essential financial services. We have transitioned all our employees to home working.

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How can we help you?

We’re a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.

Business Transformation

Untangle your business with our rapid business improvement—we deliver business process management services across banking, lending, insurance, utilities and the public sector.

Business Process Management

Business Process Outsourcing

Comprehensive loan servicing and software for more consumer and commercial loan products than any other provider.

Business Process Outsourcing

Latest Insights

A Pivotal Moment for Business Lenders

Within the next 3-5 years, we will see a revolution in lending. A series of small changes will eventually cause large systematic change, but Covid-19 has accelerated the need for digital transformation. It’s important to invest now to be prepared for the digital future.

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Humanising Debt Collection: How to Support Customers in Difficult Circumstances

The debt collection process can be difficult, stressful and time-consuming for both the debtor and the lender. Due to the ongoing coronavirus crisis, there are more loss-making accounts than ever, and the pressure is on lenders to provide debt collection methods and techniques that are effective and compassionate.

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The True Scale of Rising Household Debt in the UK Due to Covid-19

Some may argue that the ongoing Covid-19 pandemic is as much an economic crisis as a public health issue, but what is the reality of UK debt due to coronavirus?

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New challenges facing financial services in 2020 and beyond

Katie Pender, Senior Solutions Lead, takes a closer look at new key challenges facing financial services in 2020 and beyond.

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Case Studies


In just eighteen weeks, Target Group designed and implemented a solution that enables consumers to pay their vehicle tax by Direct Debit.

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Disentangling complexity in a leading bank

In under ten weeks, Target Group helped a tier 1 bank transform one of its most complex and labour-intensive processes – applying targeted automation to reduce back-office processing times by 84%

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Accord Mortgages – Buy to Let

Target delivered a high quality, agile solution for Accord Mortgages Buy to Let to support their launch into the buy to let mortgage market through its existing broker brand.

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Commercial & Residential Mortgage Servicing & Software

Our client is a large building society with a proud heritage and is a significant player in the UK savings and mortgage market. In late 2009, the Society sought ways to more efficiently service its existing portfolios.

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Our Clients

Creating value for our clients