Transforming the way you serve your customers

We are revolutionising our clients' businesses through deep
Financial Services expertise and innovation

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In depth financial services knowledge and experience

Across lending, mortgages, investments, public sector, collections and remediation

Case Studies

Business process servicing and operational transformation

We are authorised and regulated by the Financial Conduct Authority, operating with regulatory compliance at our core.

Risk & Regulatory Management

How to successfully implement slick self-service for your users

While organisations rush head-long into deploying self-service for their users, to reap the cost benefits of doing so, there are a number of challenges likely to be faced. This in depth guide to implementing slick self-service aims to help business leaders to overcome those challenges and to deliver the seamless customer journeys users have come to expect.

How to successfully implement slick self-service for your users

How can we help you?

We’re a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.

Business Transformation

Untangle your business with our rapid business improvement—we deliver business process management services across banking, lending, insurance, utilities and the public sector.

Business Process Management

Business Process Outsourcing

Comprehensive loan servicing and software for more consumer and commercial loan products than any other provider.

Business Process Outsourcing

Latest Insights

Social Responsibility and Charity round-up for 2021

Social accountability is a key focus here at Target. As part of our continued efforts, colleagues across the business have supported charities and causes close to their hearts this year. We've achieved a considerable amount and thought we'd share a few highlights with you.

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5 ways banks can get ready for digital currencies

Following the European Central Bank’s (ECB) decision to launch its own digital currency, Geraint Chamberlain, Product Director at Target Group, shares his top five tips on how banks can prepare for the rise of digital currencies.

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How to implement self-service to supercharge your UX

What are the main considerations in helping to take self-service from concept to reality? Here’s our guide on how to successfully implement self-service and revolutionise your customer service.

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The Future of the UK Financial Services Ecosystem

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Case Studies

DVLA – award winning direct debit service

Target provides DVLA with award winning Direct Debit service for Vehicle Excise Duty payments.

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Legacy and “end of life” admin platforms

This case study looks at how a leading insurer offshored their legacy platform maintenance to Target to significantly reduce cost and free up valuable resource.

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Disentangling complexity in a leading bank

In under ten weeks, Target Group helped a tier 1 bank transform one of its most complex and labour-intensive processes – applying targeted automation to reduce back-office processing times by an incredible 84%

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Accord Mortgages – Buy to Let

Target delivered a high quality, agile solution for Accord Mortgages Buy to Let to support their launch into the buy to let mortgage market through its existing broker brand.

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Our Clients

Creating value for our clients