3 ways to retain customers when their investment matures
Attracting new investment customers to enable business growth is tough and getting tougher. It’s time to develop and deploy a strong retention strategy for your fixed-term products.
Download the white paper to discover strategies for retaining existing customers.
How can we help you?
We’re a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.
Business Transformation
Untangle your business with our rapid business improvement—we deliver business process management services across banking, lending, insurance, utilities and the public sector.
Business Process Management
Business Process Outsourcing
Comprehensive loan servicing and software for more consumer and commercial loan products than any other provider.
Business Process OutsourcingOur Partners
Together we work with our partners to transform financial services businesses
Latest Insights
September 30, 2019
Target Group hires mortgage expert Katie Pender to drive disruption in mortgage market CX
Target Group, the financial services outsourcing and software provider, has today announced the appointment of Katie Pender as its new Senior Solutions Lead.
Find out MoreFebruary 15, 2019
Don’t automate your problems – getting results from RPA in banking operations
In the new and exciting world of robotic process automation (RPA) the same kind of thing could be said – don’t automate your problems – yet today again many banks and financial services institutions are rushing headlong into digital programmes without considering what they are automating.
Find out MoreJanuary 3, 2019
Can technology make consumer spending more ‘responsible’?
Charities are increasing their pressure on the finance industry to do more to protect its customers from their own spending. With Barclays introducing ways for its debit cards to be ‘switched off’ to certain types of spending, will we see such features extend further into all retail finance?
Find out MoreNovember 20, 2018
Target Group signs up to the Women in Finance Charter
Target Group, the business process outsourcing and operational transformation provider, has signed up to the Women in Finance Charter, an initiative from HM Treasury to build a more balanced and fair financial services industry.
Find out MoreCase Studies
DVLA
In just eighteen weeks, Target Group designed and implemented a solution that enables consumers to pay their vehicle tax by Direct Debit.
Find out MoreDisentangling complexity in a leading bank
In under ten weeks, Target Group helped a tier 1 bank transform one of its most complex and labour-intensive processes – applying targeted automation to reduce back-office processing times by 84%
Find out MoreAccord Mortgages – Buy to Let
Target delivered a high quality, agile solution for Accord Mortgages Buy to Let to support their launch into the buy to let mortgage market through its existing broker brand.
Find out MoreCommercial & Residential Mortgage Servicing & Software
Our client is a large building society with a proud heritage and is a significant player in the UK savings and mortgage market. In late 2009, the Society sought ways to more efficiently service its existing portfolios.
Find out MoreOur Clients
Creating value for our clients
