Transforming the way you serve your customers

We are revolutionising our clients' businesses through deep
Financial Services expertise and innovation

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In depth financial services knowledge and experience

Across lending, mortgages, investments, public sector, collections and remediation

Case Studies

Business process servicing and operational transformation

We are authorised and regulated by the Financial Conduct Authority, operating with regulatory compliance at our core.

Risk & Regulatory Management

Come and say hello at the MoneyLIVE Summit

We’ll be at the MoneyLIVE Summit on 25 – 26 November talking about how we’re revolutionising the mortgage journey

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How can we help you?

We’re a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.

Business Transformation

Untangle your business with our rapid business improvement—we deliver business process management services across banking, lending, insurance, utilities and the public sector.

Business Process Management

Business Process Outsourcing

Comprehensive loan servicing and software for more consumer and commercial loan products than any other provider.

Business Process Outsourcing

Our Partners

Together we work with our partners to transform financial services businesses

Latest Insights

Target Group hires mortgage expert Katie Pender to drive disruption in mortgage market CX

Target Group, the financial services outsourcing and software provider, has today announced the appointment of Katie Pender as its new Senior Solutions Lead.

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Don’t automate your problems – getting results from RPA in banking operations

In the new and exciting world of robotic process automation (RPA) the same kind of thing could be said – don’t automate your problems – yet today again many banks and financial services institutions are rushing headlong into digital programmes without considering what they are automating.

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Can technology make consumer spending more ‘responsible’?

Charities are increasing their pressure on the finance industry to do more to protect its customers from their own spending. With Barclays introducing ways for its debit cards to be ‘switched off’ to certain types of spending, will we see such features extend further into all retail finance?

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Target Group signs up to the Women in Finance Charter

Target Group, the business process outsourcing and operational transformation provider, has signed up to the Women in Finance Charter, an initiative from HM Treasury to build a more balanced and fair financial services industry.

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Case Studies

DVLA

In just eighteen weeks, Target Group designed and implemented a solution that enables consumers to pay their vehicle tax by Direct Debit.

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Disentangling complexity in a leading bank

In under ten weeks, Target Group helped a tier 1 bank transform one of its most complex and labour-intensive processes – applying targeted automation to reduce back-office processing times by 84%

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Accord Mortgages – Buy to Let

Target delivered a high quality, agile solution for Accord Mortgages Buy to Let to support their launch into the buy to let mortgage market through its existing broker brand.

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Commercial & Residential Mortgage Servicing & Software

Our client is a large building society with a proud heritage and is a significant player in the UK savings and mortgage market. In late 2009, the Society sought ways to more efficiently service its existing portfolios.

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Our Clients

Creating value for our clients