Transforming the way you serve your customers

We are revolutionising our clients' businesses through deep
Financial Services expertise and innovation

How can we help you?

We’re a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.

Business Transformation

Untangle your business with our rapid business improvement—we deliver business process management services across banking, lending, insurance, utilities and the public sector.

Business Process Management

Business Process Outsourcing

Comprehensive loan servicing and software for more consumer and commercial loan products than any other provider.

Business Process Outsourcing

Our Partners

Together we work with our partners to transform financial services businesses

Latest Insights

3 reasons why GDPR is actually a good thing

The panic across businesses and organisations in the months running up to 25 May 2018 was palpable. GDPR was coming, and it was going to disrupt operations, occupy the busy diaries of CIOs, CDOs and CEOS, as well as costing a fortune to implement.

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Information Builders International Summit, London 2018

What is The Digital Age? How do we fill in the gaps in our data? How do we succeed at digital? Some of the questions posed and answered at the Information Builders International Summit

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Target Group Comments: FCA publishes findings on long-term mortgage arrears

Terry Baxter, Director of Risk and Compliance at Target Group, said: “The FCA’s findings on how mortgage lenders treat customers who have long-term arrears is a timely and important study."

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Target Group signs up to the Women in Finance Charter

Target Group, the business process outsourcing and operational transformation provider, has signed up to the Women in Finance Charter, an initiative from HM Treasury to build a more balanced and fair financial services industry.

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Case Studies

DVLA

In just eighteen weeks, Target Group designed and implemented a solution that enables consumers to pay their vehicle tax by Direct Debit.

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Disentangling complexity in a leading bank

In under ten weeks, Target Group helped a tier 1 bank transform one of its most complex and labour-intensive processes – applying targeted automation to reduce back-office processing times by 84%

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Accord Mortgages – Buy to Let

Target delivered a high quality, agile solution for Accord Mortgages Buy to Let to support their launch into the buy to let mortgage market through its existing broker brand.

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Commercial & Residential Mortgage Servicing & Software

Our client is a large building society with a proud heritage and is a significant player in the UK savings and mortgage market. In late 2009, the Society sought ways to more efficiently service its existing portfolios.

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Our Clients

Creating value for our clients