How do you automate debt recovery without losing the human connection?

Join Target Group and Esendex for a focused 45-minute panel discussion. We will move beyond the buzzwords of "Digital Transformation" to explore practical, real-world strategies for navigating the months ahead.

We are stripping back the theory to show you how leading financial services are using technology to protect vulnerable customers while accelerating recovery.

• Choose Culture Over Compliance: How to move beyond "tick-box" Consumer Duty requirements to embed empathy into the core of your collections strategy.

• Solve the Trust Equation: Learn how to balance strict fraud prevention (Verified Senders, 2FA) with seamless experiences that reduce anxiety for distressed borrowers.

• Deploy Human-Centric Automation: Discover how to use data to identify signs of vulnerability early—automating the admin (like I&E forms) so your agents can focus on the conversation.