DVLA extends Target Group contract to mark a decade of collaboration
- Target Group and the DVLA will continue its relationship into 2024
- First awarded in 2014, the award-winning solution covers the collection of Vehicle Excise Duty (VED) via Direct Debit
- During the contract, Target has processed over 100 million direct debit mandates for over 31 million customers
Direct Debit mandates processed
Target Group, the operational transformation, business processing and software provider has announced that the Driver & Vehicle Licensing Agency (DVLA) has extended its contract for Target to deliver Direct Debit servicing into 2024.
Target will continue to provide a hosted, managed, Software as a Service (SaaS) solution that delivers on the government's objective to allow customers to pay for their Vehicle Excise Duty (VED) by Direct Debit. Since being chosen as a delivery partner in 2014, Target has processed over 100 million direct debit mandates for over 31 million customers.
Following 100% availability1 and monthly average response times of less than 0.04 seconds2, Target’s brief has been extended into 2024, which will mark a decade of collaboration.
Tony Ackroyd, DVLA’s Operations & Customer Services Director, said:
1 Between April 2021 to date.
2 During Q2 of Financial Year 2022/23.
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