Press release
Roger Newman will step back as Chief Executive Officer, and will be replaced by its Chief Operating Officer and CEO designate, John Barker.
Barker has vast experience in the Business Process Outsourcing space. Prior to Target John was a Managing Director at Capita and has a proven track record of people and purpose led service transformation, delivering market leading colleague, customer and client outcomes and meeting the strategic objectives of businesses and clients.
John has achieved so much in his brief time at Target. Having significant impact on the firm's business culture and performance. Target’s purpose is to Transform Customer Experience. John’s people first approach and unwavering commitment to deliver superior digital capabilities will ensure we deliver the best outcomes for our colleagues, customers, and our clients.
Barker added:
Target has great appetite and ambition. Customer and colleague centricity is core to our purpose. This, coupled with strong delivery of digital and technology transformation, we aim to double our revenue in three years' time”. I’m really excited to lead the business in this next phase of our evolution.
