Target Group enhances Mortgage Hub with split screen interface
Target Group has upgraded its Mortgage Hub platform with a split screen interface designed to improve efficiency for lenders.
The Colleague UI allows mandated users and team members to access all essential case information on one screen, combining applicant details, case details, and property information alongside a dedicated workspace for actions and decisions.
With this upgrade, underwriters and case managers no longer need to rely on multiple tabs or printed documents.
They can confirm details, draft case notes, and complete tasks while viewing all necessary information in one place.
“This important upgrade to Mortgage Hub highlights the clear need to improve the colleague experience in the mortgage market.
While the broker experience has long been a priority, we must also consider colleagues such as underwriters and case managers, given the important role they play in the mortgage process and in mitigating risk and meeting service level requirements.”
