Can you tell us more about what your role involves?

As Product Manager I provide strategic direction for Mortgage Hub, aiming to continually improve the overall experience for everyone involved in the mortgage process. By replacing traditional processes with data-driven decision-making, the team and I are working to reduce the reliance on outdated and inefficient practices that have historically contributed to notoriously slow mortgage originations. My goal is to streamline the process, making it faster and more efficient, while ensuring that all stakeholders benefit from a more seamless and effective system. Through these efforts, I'm committed to transforming the mortgage industry into a more agile and responsive environment.

Tell us about your experience before joining Target Group

I've amassed over 25 years of experience in the mortgage originations software field. My expertise has supported and led systems development for a mix of start-ups and major lenders, including HSBC and Tesco Bank. Before joinging Target group I was pivotal in developing Capita Mortgages Software Solutions.

What do you like to do outside of work?

Outside of work, I love spending time in my garden and on the cooler winter nights astronomy with my telescope.

Can you tell us more about what your role involves?

As the Sales and Growth Lead at Target Group, I'm responsible for overseeing the Mortgage Hub originations platform and raising awareness of the broader solutions we offer. I collaborate with banks, building societies, lenders, and partners to create a customer-centric journey, ensuring that the customer is at the heart of our organisation.

My team and I aim to become a trusted partner for our lender community, working closely with you to achieve your digital transformation goals. I believe that partnerships are crucial in this ever-evolving digital landscape, and the Target team is committed to providing exceptional support to help us achieve our shared short, medium, and long-term objectives.

Tell us about your experience before joining Target Group

I've 24 years of experience in financial services, during which I gained my qualifications in mortgages, protection, equity release, and investment and pensions. In my earlier years in the industry, I focused on building my career while acquiring these essential credentials.Throughout my journey, I have amassed a wealth of experience by working closely with both brokers and lenders. I've developed a keen interest in collaborating with lenders to facilitate their digital transformation journeys, aiming to enhance efficiency and customer experience in the mortgage sector.

What do you like to do outside of work?

I like to go on walks or run which usually results in a nice coffee shop reward! I also love to cook and try new recipes.

Tell us about your role at Target Group?

As Product Owner, I'm responsible for the day-to-day decision making for the Mortgage Hub team to help them deliver Target's product vision for Mortgage Hub - a digital-first origination app built upon best in class technology. With my decade and a half of experience in the industry, I bring a wealth of knowledge about the market, the essential features this type of software must provide, and innovative ways to make mortgage origination fit for the next generation of homeowners.

Tell us about your experience before joining Target Group

I've worked in mortgage originations for almost 15 years, primarily focusing on developing customer and broker digital journeys. I began my role as a Product Owner in 2018, where I designed integrations, collaborated with multiple agile teams, and worked directly with clients to bring their vision to life.

What do you like to do outside of work?

Outside of work, I'm a keen musician, a foodie, and enjoy walking my dog.

Can you tell us more about what your role involves?

As a Subject Matter Expert on the originations team, I help curate the product roadmap by meticulously identifying and prioritising new features and functionalities that will deliver maximum value to our clients. This involves a deep understanding of both business needs and technological advancements, enabling me to anticipate trends and incorporate forward-thinking solutions into the product.

I work closely with cross-functional teams, including developers, designers, and analysts, to translate strategic goals into refined and actionable development plans. Leveraging over a decade of industry experience, I also engage with brokers and lenders to gather feedback and insights, ensuring that the product not only meets but exceeds user expectations.In addition to roadmap curation, I play a critical role in fostering innovation within the product through new features, ensuring that we lead the market by offering cutting-edge solutions that are perfectly aligned with the needs of all our clients.

Tell us about your experience before joining Target Group

I'm a mortgage origination systems expert with over a decade of experience. Combining a strong background in business and technology, I specialise in delivering digital transformation aligned with my clients' strategic goals. I value the power of relationships, understanding that strong partnerships are essential to achieving sustainable long-term growth. I am dedicated to driving change that enhances operational efficiency and business success. I am committed to leveraging technology to create meaningful, lasting impact in the industry.

What do you like to do outside of work?

Outside of work, I like to teach mindfulness and meditation. I'm a keen mindfulness practitioner, Buddhist enthusiast and a trained life coach. I'm also a mother of two very emotionally intelligent children that hold me accountable more often than I like!