Our Compliance Advisory Executives are responsible for assisting the business in delivering appropriate customer outcomes in accordance with regulatory framework across all areas of the business including the servicing of mortgage, loan and investment products.
Our Financial Crime Manager is responsible for providing technical support and guidance to the business in relation to its policies, procedures and training in addition to identifying, assessing and mitigating potential financial crime risk to the business and its clients.
Our Investments Team Leaders are responsible for leading, motivating and challenging our Investments Executives through the setting of targets and monitoring performance. Our Team Leaders are also responsible for increasing productivity and making improvements to current processes.
Our Group Financial Reporting Manager is the main point of contact between Target Group and our owners; they will produce monthly and quarterly reports and also take the role of our main liaison between Target and our external auditors KPMG for quarterly and yearly audits and Tax partner (our in-house tax adviser).
Our Legal Administrative Assistant will support the internal legal team reporting to the Head of Legal by performing clerical and administrative work that requires knowledge of legal terms, documents and procedures.
Communication between management and employees is central to the effective operation of any organisation and is a key element in engaging employees whilst connecting them with the strategic direction of the company. It is instrumental in the alignment of business objectives which drive performance.
Our BPM Consultants provide a full process development service to Target Loan Servicing (TLS) clients internal and external.
The Recruitment Manager will define and lead the recruitment strategy across Target group to meet the demands of a growing, dynamic business, utilising all attraction channels to ensure effective management of the recruitment budget.
The role will involve maximizing arrears collections on behalf of Target Servicing Limited clients’ in accordance with pre-determined policies and procedures.
Our Complaints Executives are responsible for administering our client’s customer complaints process in line with Financial Conduct Authority (FCA) regulations Treating Customers Fairly is a central part of the FCA regulatory regime and an integral part of this role is to assist in delivering the six improved outcomes for customers.
The Business Analyst works on new software and servicing implementations and is responsible for gathering the detailed business requirements, including detailed process flows and solution documents, ensuring the overall solution meets business needs.
The role plays a pivotal part in the delivery of information to all Business areas and ensures that Clients SLA’s are being continually met, and ensuring Target Loan Servicing remains a key player within the industry. Treating Customers Fairly is a central part of the Financial Conduct Authority retail regulatory regime and an integral part of this role is to assist in delivering the six improved outcomes for customers.
The role will involve leading a team of collection agents in a multi-client/multi-portfolio environment, minimising delinquencies through the effective management of arrears management workflow processes. The will also involve maximising agent capabilities through coaching, target setting and measurement of performance outputs against the competency framework. Treating Customers Fairly is a central part of the Financial Conduct Authority retail regulatory regime and an integral part of this role is to assist in delivering the six improved outcomes for customers