6 ways lenders can adapt to changing customer needs
As the repercussions of the Covid-19 pandemic emerge, the resilience of financial services has been tested, and consumers been put under great strain. So how prepared are lenders and consumers for further shocks?
In this white paper, in collaboration with Esendex we explore the ways in which lenders can quickly adapt when faced with changing customer and regulator needs.
In just 15 minutes, you will discover:
- An understanding of the current market and the increasing speed of change
- The 4 customer types we expect to see after financial support measures end
- The 6 ways lenders can adapt to changing customer needs
Use this quick form to get the white paper and be prepared for change, and lots of it.